https://helpforum.sky.com/t5/Sky-Stream/Stream-puck-crashes-every-day/m-p/5035154#M54887 <P>My stream puck Crasher nearly every day , sometimes several times</P> Sun, 13 Jul 2025 21:43:02 GMT pedro669 2025-07-13T21:43:02Z https://helpforum.sky.com/t5/Sky-Stream/Stream-puck-crashes-every-day/m-p/5035154#M54887 <P>My stream puck Crasher nearly every day , sometimes several times</P> Sun, 13 Jul 2025 21:43:02 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-puck-crashes-every-day/m-p/5035154#M54887 pedro669 2025-07-13T21:43:02Z https://helpforum.sky.com/t5/Sky-Stream/Stream-puck-crashes-every-day/m-p/5035158#M54888 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4075774">@pedro669</a>&nbsp;If you're connecting via WiFi, try using ethernet, turning WiFi off in the Settings. It's also a good idea to set Network Standby Mode to On.</P><P>&nbsp;</P><P>Your internet speed needs to be 25 Mbps for HD and 30 Mbps for UHD content.</P><P>&nbsp;</P> Sun, 13 Jul 2025 21:57:43 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-puck-crashes-every-day/m-p/5035158#M54888 Anonymous 2025-07-13T21:57:43Z https://helpforum.sky.com/t5/Sky-Stream/Stream-puck-crashes-every-day/m-p/5035165#M54889 <P>Done all that months ago , still cashes and is getting worse&nbsp;</P> Sun, 13 Jul 2025 22:18:24 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-puck-crashes-every-day/m-p/5035165#M54889 pedro669 2025-07-13T22:18:24Z https://helpforum.sky.com/t5/Sky-Stream/Stream-puck-crashes-every-day/m-p/5035168#M54890 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4075774">@pedro669</a>&nbsp;I think you may need to speak to Sky and see what they say. It may be a faulty puck if your internet isn't to blame.&nbsp;</P> Sun, 13 Jul 2025 22:32:53 GMT https://helpforum.sky.com/t5/Sky-Stream/Stream-puck-crashes-every-day/m-p/5035168#M54890 Anonymous 2025-07-13T22:32:53Z