https://helpforum.sky.com/t5/Sky-Stream/Technical-issues-on-sky-puck/m-p/5027792#M54302 <P>Sounds as if the wi-fi is struggling in your bedroom. Can you check the speed your receiving with your mobile in wi-fi mode in your bedroom. A work around is connecting your puck via a set of powerline adaptors.</P> Thu, 03 Jul 2025 13:22:23 GMT Hunter2660 2025-07-03T13:22:23Z https://helpforum.sky.com/t5/Sky-Stream/Technical-issues-on-sky-puck/m-p/5027749#M54301 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>I have just received a new sky puck for my multi room&nbsp;</P><P>&nbsp;</P><P>connected it properly, &nbsp;it doesn't allow me to connect to my internet via WiFi&nbsp;</P><P><BR />plugged the Ethernet cable in.</P><P>Updated it all via Ethernet cable and then went to network settings and it's not allowing me to connect via WiFi&nbsp;</P><P>&nbsp;</P><P>a little tricky to have it wireless in the bedroom&nbsp;</P><P>&nbsp;</P><P>it says sorry because of a technical issue you're currently experiencing a limited service.&nbsp;<BR />soon as I put Ethernet in it works, but I need it wireless&nbsp;</P><P>&nbsp;</P><P>thanks&nbsp;</P> Thu, 03 Jul 2025 12:15:50 GMT https://helpforum.sky.com/t5/Sky-Stream/Technical-issues-on-sky-puck/m-p/5027749#M54301 Daz44 2025-07-03T12:15:50Z https://helpforum.sky.com/t5/Sky-Stream/Technical-issues-on-sky-puck/m-p/5027792#M54302 <P>Sounds as if the wi-fi is struggling in your bedroom. Can you check the speed your receiving with your mobile in wi-fi mode in your bedroom. A work around is connecting your puck via a set of powerline adaptors.</P> Thu, 03 Jul 2025 13:22:23 GMT https://helpforum.sky.com/t5/Sky-Stream/Technical-issues-on-sky-puck/m-p/5027792#M54302 Hunter2660 2025-07-03T13:22:23Z