topic Re: Sky glass puck remote in Sky Stream

Sky glass puck remote

ChristineT — Mon, 30 Jun 2025 18:56:06 GMT

The batteries in our sky glass remote only last a few weeks which is a lot less than the remote for the main tv remote

Re: Sky glass puck remote

GD1 — Mon, 30 Jun 2025 19:30:01 GMT

@ChristineT Sky Glass is the TV, Sky Stream is the puck, there is no such thing as a Sky Glass puck.

If the batteries are only lasting a few weeks either the remote is defective or a button is stuck on the remote. How long have you hasd it, is it in warrantly? https://www.sky.com/help/articles/warranty-sky-glass

If not you'll need to purchase a new remote

Go to Amazon.
Search for Sky Glass accessories.

Re: Sky glass puck remote

Fothergill1 — Mon, 30 Jun 2025 22:25:13 GMT

@ChristineT I had the same issue when I first joined the streaming platform about 3 years ago and Sky readily replaced it for me and the batteries in the replacement remote last for months.

Re: Sky glass puck remote

Stephen+Mourton — Mon, 30 Jun 2025 23:17:10 GMT

@ChristineT Are you infact a Sky Glass customer because this is the Sky Stream forum.