Netflix Account Link Issue

Retsulc — Mon, 30 Jun 2025 11:00:17 GMT

Hi All,

Getting really fed up with being passed around from Netlfix to Sky, from Sky to Netflix. Can someone just own my issue!!!

I have been a premium member of Netflix since Dec 2019, purchased Sky Stream 2 months ago and the accounts are not linked. Even tho I signed into Sky Stream with the correct credentials. The profiles etc are all ok but the billing is not. I am still being billed from Netflix.

Just got off the phone to Netflix and they said the account is not linked and cannot offer a refund until it's linked so it's a Sky issue.

Any help would be appreciated.

Losing the will to live here.

Thanks

Re: Netflix Account Link Issue

mikealanr — Mon, 30 Jun 2025 15:21:15 GMT

Hi @Retsulc

There was a known issue. See: https://helpforum.sky.com/t5/Sky-Stream/No-option-to-activate-netflix/td-p/5015714

As this should now be resolved, I have escalated your post to Sky. Who will reach out using the chat function as outlined here: https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

MikeAlanR

topic Re: Netflix Account Link Issue in Sky Stream

Netflix Account Link Issue

Re: Netflix Account Link Issue