topic Re: SKIP AD BUTTON NOT APPEARING in Sky Stream

SKIP AD BUTTON NOT APPEARING

theglenz1 — Sat, 28 Jun 2025 20:56:46 GMT

WHY IS MY SKY AD BUTTON NOT APPEARING ANYMORE WHEN IT IS PART OF MY PACKAGE

Re: SKIP AD BUTTON NOT APPEARING

Mark39 — Sat, 28 Jun 2025 20:58:36 GMT

There's no Skip Ads feature on Sky+ boxes, the forum you've posted in. Sky Glass? Sky Stream?

Re: SKIP AD BUTTON NOT APPEARING

Anonymous — Sat, 28 Jun 2025 21:13:38 GMT

Ad skipping isn't available on everything even if you have it as an extra.

Re: SKIP AD BUTTON NOT APPEARING

theglenz1 — Sat, 28 Jun 2025 21:18:43 GMT

HI I HAVE SKY STREAM AND SKIP ADS WAS PART OF MY PACKAGE BUT THE BUTTON IS NO LONGER APPEARING

Re: SKIP AD BUTTON NOT APPEARING

mikealanr — Sat, 28 Jun 2025 21:44:22 GMT

Hi @theglenz1

Please stop shouting. Typing in CAPS is considered poor netaquite and akin to shouting. We are fellow subscribers not sky.and don't need to be shouted at.

How ad skipping works is explained here: https://www.sky.com/help/articles/ad-skipping-sky-glass

In what way is it not working? Please provide as much information as you can and we will try to assist you. On what content is it not appearing? What have you tried to do to resolve? E.g. restarted you puck?

MikeAlanR

Re: SKIP AD BUTTON NOT APPEARING

MarkGoldsmith — Sat, 28 Jun 2025 22:16:26 GMT

@theglenz1 wrote:
HI I HAVE SKY STREAM AND SKIP ADS WAS PART OF MY PACKAGE BUT THE BUTTON IS NO LONGER APPEARING

Perhaps you could give an example of a show you are watching where the skip ad button doesn't appear.

Re: SKIP AD BUTTON NOT APPEARING

Jporch316 — Sun, 29 Jun 2025 05:57:21 GMT

@theglenz1 wrote:
WHY IS MY SKY AD BUTTON NOT APPEARING ANYMORE WHEN IT IS PART OF MY PACKAGE

@theglenz1

Try pulling the plug for a few minutes