Freezing picture

James434 — Thu, 26 Jun 2025 17:43:21 GMT

Hi my sky tv which is through broadband is very pixelated and keeps freezing. Broadband checker says there is no issue and speed is good.

any help is greatly appreciated

Re: Freezing picture

Jporch316 — Thu, 26 Jun 2025 18:57:05 GMT

@James434 wrote:
Hi my sky tv which is through broadband is very pixelated and keeps freezing. Broadband checker says there is no issue and speed is good.
any help is greatly appreciated

Hi @James434 what speed is your internet ?

what speed are you getting on your device ? You can check this by going into the Netflix app selecting "get help" and choosing network test

you need a minimum 25 mbs for HD (better if more tbh)

topic Re: Freezing picture in Sky Stream

Freezing picture

Re: Freezing picture