topic Re: Paid but still not reinstated in Sky Stream

Paid but still not reinstated

Klaudyo — Tue, 17 Jun 2025 12:32:53 GMT

I paid my stream account but still not working have proof as it was paid and confirmation that was paid successfully what can I do?

Re: Paid but still not reinstated

GD1 — Tue, 17 Jun 2025 12:34:19 GMT

@Klaudyo Did you also setup a new recurring payment such as a Direct Debit?

Re: Paid but still not reinstated

Anonymous — Tue, 17 Jun 2025 12:35:14 GMT

@Klaudyo https://www.sky.com/help/articles/reinstate-a-sky-account-my-sky

Re: Paid but still not reinstated

Klaudyo — Tue, 17 Jun 2025 12:39:03 GMT

Is asking me to pay again but already paid I need to speak to sky agent so they can chase and track this for me if you can help with the contact telephone number would be great? as this is beyond sky community as bank account related.

Re: Paid but still not reinstated

Anonymous — Tue, 17 Jun 2025 12:45:26 GMT

@Klaudyo Click the Contact Us option in the forum footer or use Google. The forum software won't allow the posting of phone numbers.