https://helpforum.sky.com/t5/Sky-Stream/Problem-with-puck-accessing-internet/m-p/5014715#M53501 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4416673">@Thelly18</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide more information for the community to assist. Is this initial set up? Has it ever worked? What have you tried so far? Who is your broadband supplier?</P><P>&nbsp;</P><P>As a starting point see: <A href="https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm</A></P><P>&nbsp;</P><P>MikeAlanR</P> Tue, 17 Jun 2025 08:57:28 GMT mikealanr 2025-06-17T08:57:28Z https://helpforum.sky.com/t5/Sky-Stream/Problem-with-puck-accessing-internet/m-p/5014685#M53499 <P>I have a problem with my 2 sky stream pucks accessing internet&nbsp;</P> Tue, 17 Jun 2025 08:29:28 GMT https://helpforum.sky.com/t5/Sky-Stream/Problem-with-puck-accessing-internet/m-p/5014685#M53499 Thelly18 2025-06-17T08:29:28Z https://helpforum.sky.com/t5/Sky-Stream/Problem-with-puck-accessing-internet/m-p/5014715#M53501 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4416673">@Thelly18</a>&nbsp;</P><P>&nbsp;</P><P>You will need to provide more information for the community to assist. Is this initial set up? Has it ever worked? What have you tried so far? Who is your broadband supplier?</P><P>&nbsp;</P><P>As a starting point see: <A href="https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm" target="_blank" rel="noopener">https://www.sky.com/help/articles/sky-glass-no-internet-connection-osm</A></P><P>&nbsp;</P><P>MikeAlanR</P> Tue, 17 Jun 2025 08:57:28 GMT https://helpforum.sky.com/t5/Sky-Stream/Problem-with-puck-accessing-internet/m-p/5014715#M53501 mikealanr 2025-06-17T08:57:28Z