topic Re: Fed up in Sky Stream

Fed up

Chloe142 — Sun, 15 Jun 2025 17:36:23 GMT

Ever since I signed up with sky last year 3 months without a phone line, also lip synch issues. Low and behold the Sky puck goes to a blank screen and says please wait for your program to load, then the picture comes back on, been doing this regularly for some time now

Re: Fed up

Mark39 — Sun, 15 Jun 2025 17:43:51 GMT

Hi @Chloe142 my Glass tv was affected in exactly the same way for the first time today. It's usually completely reliable so I'm thinking something's amiss within Sky. Hopefully it will be fixed quickly.

Re: Fed up

peter-marlow+1966 — Sun, 15 Jun 2025 18:36:44 GMT

Have you tried plugging the phone into the hub in the uk socket on the back ?

Re: Fed up

Mark39 — Sun, 15 Jun 2025 18:53:24 GMT

@peter-marlow+1966 wrote:

Have you tried plugging the phone into the hub in the uk socket on the back ?

Fortunately @Chloe142's phone issue has long since been resolved (and it took a while!)

Re: Fed up

Chloe142 — Wed, 13 Aug 2025 15:57:19 GMT

Yeah took more than 3 months