topic Re: Pixalating after watching ITVX in Sky Stream

Pixalating after watching ITVX

Jw5210 — Fri, 13 Jun 2025 13:41:02 GMT

I have noitced that whenever I stop watching ITV x and go back to normal TV the screen is pixalating constantly and only solution is to unplug it and wait then plug it back in - very frustrating

Re: Pixalating after watching ITVX

Deedee36 — Fri, 13 Jun 2025 14:05:14 GMT

@Jw5210 I was just about to post the same thing,I've noticed this from yesterday

@KevNewMedia

Re: Pixalating after watching ITVX

BenJoBanjo — Fri, 13 Jun 2025 14:42:13 GMT

ITVX is a notoriously memory hungry app.
Do you fully exit and close the app when you're finished with it or just press the home button to get back to the Sky OS Home Screen?
It's always worthwhile fully quitting apps when you've finished using them otherwise they stay open in the background on Sky's servers, potentially slowing things downs and causing pixelation on other content.

Re: Pixalating after watching ITVX

Deedee36 — Fri, 13 Jun 2025 14:43:35 GMT

@BenJoBanjo I've fully closed the app

Re: Pixalating after watching ITVX

Stephen+Mourton — Fri, 13 Jun 2025 15:22:44 GMT

@Jw5210 @Deedee36 Another thing you can try, if not already, is go into Settings and then System management and do an app refresh, it does take a few minutes, once done go back in and do a reset (not factory reset) and see if that helps.