topic No Sky TV June 7th 2025 in Sky Stream

No Sky TV June 7th 2025

GAZGPL — Sat, 07 Jun 2025 12:21:41 GMT

Internet connection and speed fine and showing on settings as excellent WI-FI connection unable to acccess and Sky TV channels. I've turned off puck re entered password but still keep getting 'Let's try that again press home to refresh connection. My postcode is WA3. I'd be grateful for any suggestions. Thanks

Re: No Sky TV June 7th 2025

oj01 — Sat, 07 Jun 2025 12:30:09 GMT

@GAZGPL Do you have Sky Q (where you've posted) or Sky Stream?

Re: No Sky TV June 7th 2025

GAZGPL — Sat, 07 Jun 2025 13:08:25 GMT

Thanks for coming back so quickly. Sky Stream.

Re: No Sky TV June 7th 2025

Daniel0210 — Sat, 07 Jun 2025 13:09:58 GMT

@GAZGPL

I've moved your thread to the relevant board.

Re: No Sky TV June 7th 2025

Anonymous — Sat, 07 Jun 2025 13:24:32 GMT

@GAZGPL Try this:

https://www.sky.com/help/articles/connect-puck-sky-stream-check

If you're able, maybe try using an ethernet cable to connect Stream to your router. Ethernet provides a more stable connection.