https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-remote-not-working/m-p/5006208#M52893 <P>Thanks. I've done a factory reset and it seems to be working now <span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P> Fri, 06 Jun 2025 21:13:17 GMT C.sng 2025-06-06T21:13:17Z https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-remote-not-working/m-p/5006177#M52891 <P>I've had sky installed today, the remote doesn't work for volume or voice control. I've tried pairing the remote several times and nearly took my hand off changing the batteries . I'm sure it worked for an hr then stopped&nbsp; now I'm doubting myself. Any help appreciated&nbsp;</P> Fri, 06 Jun 2025 20:46:46 GMT https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-remote-not-working/m-p/5006177#M52891 C.sng 2025-06-06T20:46:46Z https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-remote-not-working/m-p/5006198#M52892 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2961929">@C.sng</a>&nbsp;Try the steps here:</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_blank">https://www.sky.com/help/articles/remote-control-help-sky-glass</A></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 06 Jun 2025 21:04:17 GMT https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-remote-not-working/m-p/5006198#M52892 Anonymous 2025-06-06T21:04:17Z https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-remote-not-working/m-p/5006208#M52893 <P>Thanks. I've done a factory reset and it seems to be working now <span class="lia-unicode-emoji" title=":grinning_face:">😀</span></P> Fri, 06 Jun 2025 21:13:17 GMT https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-remote-not-working/m-p/5006208#M52893 C.sng 2025-06-06T21:13:17Z