https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5005908#M52854 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4247895">@SteveT121</a>&nbsp; &nbsp; Try going to Settings, System management and choose App refresh, this will take a few minutes. &nbsp;Also try a reset in the same menu either before or after the app refresh. &nbsp;See if that helps.</P> Fri, 06 Jun 2025 16:00:01 GMT Stephen+Mourton 2025-06-06T16:00:01Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5005858#M52849 <P>Cannot play ch4 catchup from playlist ch4 are saying it's a network error&nbsp;</P> Fri, 06 Jun 2025 15:19:50 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5005858#M52849 SteveT121 2025-06-06T15:19:50Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5005908#M52854 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4247895">@SteveT121</a>&nbsp; &nbsp; Try going to Settings, System management and choose App refresh, this will take a few minutes. &nbsp;Also try a reset in the same menu either before or after the app refresh. &nbsp;See if that helps.</P> Fri, 06 Jun 2025 16:00:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5005908#M52854 Stephen+Mourton 2025-06-06T16:00:01Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5008873#M53082 <P>All ready done this but I have found my issue. I have Sky broadband and router and I have allowed Channel4.com as a trusted website and my problem has been fixed</P> Tue, 10 Jun 2025 06:55:44 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/5008873#M53082 SteveT121 2025-06-10T06:55:44Z