topic Re: BBC Pixelation in Sky Stream

BBC Pixelation

DuncanG1 — Fri, 30 May 2025 18:48:10 GMT

BBC pixelated especially for the first few mins after selection. Tried resetting puck ( only have one) and broadband ( I have virgin Bb with over 100Mg/s.) but it keeps happening.

Re: BBC Pixelation

Jporch316 — Fri, 30 May 2025 19:37:36 GMT

@DuncanG1 wrote:
BBC pixelated especially for the first few mins after selection. Tried resetting puck ( only have one) and broadband ( I have virgin Bb with over 100Mg/s.) but it keeps happening.

are you wired or WiFi ? Also can you run the network test that can be found in the settings in the Netflix app on the stream puck

also might be worth you giving your VM router a full reboot

Re: BBC Pixelation

DuncanG1 — Sat, 31 May 2025 06:58:56 GMT

Thanks, already did a full reboot of the VM hub. Checked the connection via the network check on Netflix as suggested and got four green ticks and a network speed of 64Mg. A good tool to know about though. Switched on this morning and again for the first few mins it was pixelated.