topic Trying to link netflix account in Sky Stream

Trying to link netflix account

Danibbz — Fri, 30 May 2025 09:36:26 GMT

Hi! I'm currently trying to link my netflix account to my stream puck. When I logged in it prompted me to add another user, went to do that then the message pops up saying 'click to switch to sky billing' I did that and it logged me out. I logged back in again and the message hasn't reappeared. I've check my netflix account and it's still billing my bank card. 🤦🏻‍♀️ I've signed in and out a bunch of times and still the same.

Re: Trying to link netflix account

Addie15 — Sat, 31 May 2025 07:05:06 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147