topic Re: Voice search sky stream in Sky Stream

Voice search sky stream

And15 — Wed, 28 May 2025 19:17:41 GMT

My sky stream puck loses the ability to voice search every other day, I have to restart the device every time to get it back!
Is there a fix?

Re: Voice search sky stream

Floydianslip — Wed, 28 May 2025 19:41:40 GMT

@And15

Press7&9 for a few seconds then 1&3 on your remote, solved the issue I was having.

Re: Voice search sky stream

Super+Anthony — Thu, 29 May 2025 12:16:38 GMT

I have been also having this issue and have tried the codes etc but the only way to get it working is restarting the Puck. I have also tried a different controller. It has been better the last couple of days so fingers crossed.

Apparently one should say Hello Sky to the controller

I have told this to Sky and they told to keep monitoring and letting them know but unfortunately always seem to blame our set up and not taking ownership.

One of these days everything will be fine and the puck will fully work and be the great product it will be