topic Re: Human required in Sky Stream

Human required

PeterJohnH — Sun, 25 May 2025 16:22:09 GMT

I cant get discovery + to work

Re: Human required

MarkGoldsmith — Sun, 25 May 2025 17:04:34 GMT

@PeterJohnH For this community to help you we are going to need more information.

What exactly do you mean by doesn't work?

Re: Human required

Fothergill1 — Sun, 25 May 2025 18:56:53 GMT

Hi @PeterJohnH Just to confirm although it is free with Sky you still have to register with Discovery +. Also, if you moved to the streaming platform from another Sky product (Sky Q or Sky HD) then your marketplace subscriptions are cancelled and you have to re-register.

You can register as follows: go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions. Then select App subscriptions / Current / and then Discovery + Monthly. Hopefully it will say £0 per month whilst you have a Sky TV subscription. If so select Activate subscription.

Also, see the following link which relaters to registering Discovery +.:

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

Good luck 🤞

Re: Human required

peter-marlow+1966 — Mon, 26 May 2025 05:49:53 GMT

If you are watching on sky glass or a puck then to activate it you need to sitting on the home page go to my products open that go to apps and if next to discovery plus it says active click on that and it we work then