topic No puck delivered in Sky Stream

No puck delivered

NJS2 — Sat, 24 May 2025 19:25:20 GMT

My puck was due to be delivered on May 8th but it has been returned to Sky for an unknown reason. I need to speak to a human to get it re delivered. Anyone have a phone number I could call please?

Re: No puck delivered

Dazzasky — Sat, 24 May 2025 19:34:47 GMT

@NJS2 wrote:
My puck was due to be delivered on May 8th but it has been returned to Sky for an unknown reason. I need to speak to a human to get it re delivered. Anyone have a phone number I could call please?

You can use the link to find the correct contact details. @NJS2
https://www.sky.com/help/articles/contacting-sky

Re: No puck delivered

GD1 — Sat, 24 May 2025 19:36:40 GMT

@NJS2 You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.