topic Playlist in the wrong order (Glass/Stream) in Sky Stream

Playlist in the wrong order (Glass/Stream)

Mackem123 — Thu, 29 May 2025 07:24:36 GMT

Help needed please. My playlist is out of order things I regularly watch are now put in random placed in the list? Very annoying. I've done the usual reboot of sky puk, Router etc. Thanks it's driving me mad

Moderator note: subject of thread updated to better reflect the conversation

Re: Playlist messed up (Sky stream)

mikealanr — Sun, 18 May 2025 15:21:43 GMT

Hi @Mackem123

What do you mean out of order? And define random places.

Generally playlist will sort things in order of last broadcast if you go to Playlist > Most recent. However if you want to view items alphabetically go to Playlist > TV Shows (Or movies etc).

See: https://www.sky.com/help/articles/your-playlist-and-tv-guide-sky-glass for more on playlists.

MikeAlanR

Re: Playlist messed up (Sky stream)

Mackem123 — Sun, 18 May 2025 15:49:13 GMT

They used to be in newest 'recording' at the beginning of the list now every thing is random. I have to search thro list even for newest show

Re: Playlist messed up (Sky stream)

Dazzasky — Sun, 18 May 2025 17:43:35 GMT

@Mackem123 wrote:
They used to be in newest 'recording' at the beginning of the list now every thing is random. I have to search thro list even for newest show

Mine is the same, it's not in order of last recording now @Mackem123 I suspect it will rectify itself one day.

Re: Playlist messed up (Sky stream)

Rhyan881 — Sun, 18 May 2025 20:15:45 GMT

Mine is also like this, playlist is in order of when added. I assumed this was just how Sky stream is.

Re: Playlist messed up (Sky stream)

MarkGoldsmith — Sun, 18 May 2025 20:36:43 GMT

@Rhyan881 wrote:
Mine is also like this, playlist is in order of when added. I assumed this was just how Sky stream is.

The "Most recent" rail on the playlist is exactly that. When you newly add a show to the playlist it moves to the front of Most recent, then when a new episode of a show you have playlisted is available ( which could means its available on-demand, a cloud recording has been taken, or also that an episode is currently airing on a TV channel), the show will most up to the front of the Most recent rail.

Re: Playlist messed up (Sky stream)

Mackem123 — Sun, 18 May 2025 23:06:11 GMT

Mine used to be like that most recent went to the beginning was great and easy. Last week all that stopped. Recorded something earlier it was number 1t on a list of 32 shows in my play list. That's just an example of what it's now like. And don't get me started on series link programmes. It's a right mess up

Re: Playlist messed up (Sky stream)

darling412001 — Tue, 20 May 2025 12:42:44 GMT

Mine is as well. Latest episodes not moving to front of list

Re: Playlist messed up (Sky stream)

Mackem123 — Thu, 22 May 2025 18:31:39 GMT

I've deleted all my playlist and started again. And it's still messed up

Re: Playlist messed up (Sky stream)

Appleman1967 — Thu, 22 May 2025 18:55:12 GMT

Same for me, playlist used to be ordered by most recent first but now ordered by date added.

Re: Playlist messed up (Sky stream)

Dawnf1 — Sat, 24 May 2025 12:01:58 GMT

I have had the same problem, for at least the last couple of weeks, and for certain programmes, longer.

I kept thinking it would rectify itself like these things usually do, but it hasn't. It's annoying me now.

Re: Playlist messed up (Sky stream)

HALFORD34 — Wed, 28 May 2025 07:35:47 GMT

I've got the same, my playlist doesn't show the most recent recordings on the recent rail, any ideas on how to rectify?

Re: Playlist messed up (Sky stream)

Deedee36 — Wed, 28 May 2025 21:14:33 GMT

I'm now noticing this as well it's mostly on bbc iPlayer shows

@KevNewMedia

Playlist in the wrong order (Glass/Stream)

KevNewMedia — Thu, 29 May 2025 07:23:03 GMT

Morning Everyone

Thank you for highlighting this issue, and thanks for tagging me @Deedee36

I've escalated the problem to our support teams and will update everyone when I hear back.

I'll mark this post as the answer for now, so everyone has the most up-to-date information.

Re: Playlist in the wrong order (Glass/Stream)

Mackem123 — Thu, 29 May 2025 07:43:36 GMT

I did ring Sky about this and the guy tried to help but he really didn't understand the problem and just went thro the usual unplug switch off stuff (which I already did) and said maybe resetting Puck would solve the problem!! Which I don't want to do.

Re: Playlist in the wrong order (Glass/Stream)

Deedee36 — Fri, 30 May 2025 07:31:23 GMT

@KevNewMedia

This seems to have been fixed overnight for bbc iPlayer all my shows have been added to playlist and in the correct order 👍🏻

Re: Playlist in the wrong order (Glass/Stream)

KevNewMedia — Fri, 30 May 2025 07:34:02 GMT

Morning All

How are things for everyone else?

Re: Playlist in the wrong order (Glass/Stream)

HALFORD34 — Fri, 30 May 2025 08:11:51 GMT

This seems to of been fixed. Thanks

Re: Playlist in the wrong order (Glass/Stream)

Dazzasky — Fri, 30 May 2025 15:06:48 GMT

Fixed for me as well.

Re: Playlist in the wrong order (Glass/Stream)

Appleman1967 — Fri, 30 May 2025 15:16:56 GMT

Notice last night that it has been fixed