https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-delivery/m-p/4983334#M51705 <P>I signed up to Sky internet which gives you a free Sky Puck with TV streaming, but every time the puck was due to be delivered, I was in the office.&nbsp; Now, they're going to cancel the TV side.&nbsp; How can I make sure they don't do this?&nbsp; BTW - don't have a phone at the moment, so only thing I can do is live chat but it looks like they don't have that facility</P> Thu, 15 May 2025 08:24:06 GMT Danni26 2025-05-15T08:24:06Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-delivery/m-p/4983334#M51705 <P>I signed up to Sky internet which gives you a free Sky Puck with TV streaming, but every time the puck was due to be delivered, I was in the office.&nbsp; Now, they're going to cancel the TV side.&nbsp; How can I make sure they don't do this?&nbsp; BTW - don't have a phone at the moment, so only thing I can do is live chat but it looks like they don't have that facility</P> Thu, 15 May 2025 08:24:06 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-delivery/m-p/4983334#M51705 Danni26 2025-05-15T08:24:06Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-delivery/m-p/4983354#M51706 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4390149">@Danni26</a>&nbsp;wrote:<BR /><P>I signed up to Sky internet which gives you a free Sky Puck with TV streaming, but every time the puck was due to be delivered, I was in the office.&nbsp; Now, they're going to cancel the TV side.&nbsp; How can I make sure they don't do this?&nbsp; BTW - don't have a phone at the moment, so only thing I can do is live chat but it looks like they don't have that facility</P><HR /></BLOCKQUOTE><P>Are you sure the TV side of things is free? You may get a free puck loaned to you (without the normal £39.99 activation fee) but are you sure the streaming TV subscription is free too? The basic Sky Essentials streaming package is normally £15pm so I'd be surprised if they give you this free, or is the cost built in to the broadband charge?&nbsp;&nbsp;</P> Thu, 15 May 2025 08:43:35 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-delivery/m-p/4983354#M51706 BenJoBanjo 2025-05-15T08:43:35Z