topic Sky puck in Sky Stream

Sky puck

Janetkilmurry — Sun, 11 May 2025 14:29:30 GMT

Hi I phoned on Friday to get whole home when will I receive my tv puck

mikealanr — Sun, 11 May 2025 14:43:47 GMT

We are fellow customers on the community so cannot answer that. It should show in order tracking in the my Sky app.

Usually they are sent next day but it does depend on time ordered, stock availability etc.

MikeAlanR

lettice — Sun, 11 May 2025 14:51:27 GMT

Sky Stream pucks that are ordered separately will be delivered by our delivery partner, DPD.

As mentioned above, keep checking your MySky for any tracking progress.

If all goes to the above timings, you should get a text/email from DPD later today or overnight with the tracking and expected delivery timeframe

All the delivery details laid out here;