topic Re: Paramount in Sky Stream

Paramount

Roadrunner45 — Sat, 10 May 2025 08:48:33 GMT

Why is paramount not working last few weeks been problem with it stopping working now it's stopped working for nearly two days now

Re: Paramount

caesarome — Sat, 10 May 2025 08:50:45 GMT

@Roadrunner45

Is this on Sky Q, Glass or Stream ?

Re: Paramount

Roadrunner45 — Sat, 10 May 2025 08:54:17 GMT

Stream

Re: Paramount

lettice — Sat, 10 May 2025 09:13:05 GMT

Are you getting any kind of error, is this when opening the app or playing content?

There was an issue a week or so back, that many of us had with the Paramount + app stalling on adverts.

That has now been fixed for those on here that had the problem.

Would suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

If that does not resolve the issue, try a reboot of your broadband router and then when the router is back up, perform an apps refresh;

Press Home on your Sky remote, then select Settings
Press System management then Resets and updates and finally Refresh apps.
You'll see a message that says, 'Your apps are being refreshed'.
Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

Re: Paramount

Dazzasky — Sat, 10 May 2025 09:27:18 GMT

@Roadrunner45 wrote:
Why is paramount not working last few weeks been problem with it stopping working now it's stopped working for nearly two days now

Have you tried pulling the plug on the Sky Stream box and rebooting it @Roadrunner45 and seeing if that resolves it.

Re: Paramount

Roadrunner45 — Sat, 10 May 2025 10:03:25 GMT

Got it working again thanks

Re: Paramount

Roadrunner45 — Sat, 10 May 2025 10:05:06 GMT

Got it working again thanks

Re: Paramount

Dazzasky — Sat, 10 May 2025 11:20:48 GMT

@Roadrunner45 wrote:
Got it working again thanks

Glad to see it's up and running again @Roadrunner45