topic Re: Sky Puck box will not start up properly in Sky Stream

Sky Puck box will not start up properly

JohnTheTenor — Mon, 05 May 2025 17:49:11 GMT

I have been havig problems wwith my Sky Puck streaming device. It wither freezes while I am watching something. Or I get a message after the programme stops and it says, "Pleasae wait while your programme loads". I also get problems when it refuses to start up properly. This happens very frequently.

Re: Sky Puck box will not start up properly

Anonymous — Mon, 05 May 2025 19:21:06 GMT

You are either not using a fast enough broadband speed, or your WiFi connection is unreliable or both.

try a hard wired Ethernet connection.

also try moving the puck away from its current position

Re: Sky Puck box will not start up properly

Dazzasky — Mon, 05 May 2025 21:17:53 GMT

@JohnTheTenor wrote:
I have been havig problems wwith my Sky Puck streaming device. It wither freezes while I am watching something. Or I get a message after the programme stops and it says, "Pleasae wait while your programme loads". I also get problems when it refuses to start up properly. This happens very frequently.

This is a bug that some people are experiencing and others not, if you can try and persevere with it until the next software update comes out and hopefully that will resolve it @JohnTheTenor