topic Re: Correct way to get Stream to turn on in Sky Stream

Correct way to get Stream to turn on

darling412001 — Mon, 05 May 2025 12:01:00 GMT

What method does everyone use to get the puck to turn on? I generally press the home key and that brings my puck and TV out of standby but occasionally it doesn't work and I have to power cycle the puck.

Re: Correct way to get Stream to turn on

lettice — Mon, 05 May 2025 12:33:32 GMT

Have always used the power key top left on the remote.

It has not failed yet to turn on either of my pucks since Feb 2024, turning on Puck and then powering on its connected TV to the correct hdmi source.

Re: Correct way to get Stream to turn on

lettice — Mon, 05 May 2025 12:36:48 GMT

@darling412001 wrote:

What method does everyone use to get the puck to turn on? I generally press the home key and that brings my puck and TV out of standby but occasionally it doesn't work and I have to power cycle the puck.

When it does not work, do you get any kind of error?

Assume you have the preferred settings on your Sky puck, set as follows;
Set Network standby mode to ON and Overnight power saving to OFF.

Re: Correct way to get Stream to turn on

darling412001 — Mon, 05 May 2025 12:40:27 GMT

No error message it just seems to not respond to home key.

Re: Correct way to get Stream to turn on

Stephen+Mourton — Mon, 05 May 2025 13:05:37 GMT

@darling412001 I must admit I have never in the months of having Stream ever tried to switch on with the home button, but just tried it and it does indeed turn it on but obviously doesn't turn it off. As has already been mentioned the top left on/off button is the one to use.

Re: Correct way to get Stream to turn on

Dazzasky — Mon, 05 May 2025 15:21:28 GMT

I've always used the home button and it has never failed.