https://helpforum.sky.com/t5/Sky-Stream/Purchasing-Errors/m-p/4972161#M50985 <P>This is normally the case if you are a Sky Q customer, wanting to move to Sky Stream, it does not allow you to order online.</P> <P>Only option for you, even being a new customer would be to call Sky.&nbsp;<BR /><BR /></P> <P>You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A><BR />Scroll down and click on ‘Need more help’ and it provides a 0333 number.<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Some of the quieter times to ring are early morning or late evening.</P> Wed, 30 Apr 2025 09:53:59 GMT lettice 2025-04-30T09:53:59Z https://helpforum.sky.com/t5/Sky-Stream/Purchasing-Errors/m-p/4972158#M50983 <P>Trying to purchase Sky Stream and associated packages as a new customer, but it goes so far through the process and then errors 'we have run into difficulties and can not proceed....'. Either via website or app.&nbsp;<BR /><BR /><BR /></P><P>&nbsp;</P> Wed, 30 Apr 2025 09:48:31 GMT https://helpforum.sky.com/t5/Sky-Stream/Purchasing-Errors/m-p/4972158#M50983 Shakermaker 2025-04-30T09:48:31Z https://helpforum.sky.com/t5/Sky-Stream/Purchasing-Errors/m-p/4972161#M50985 <P>This is normally the case if you are a Sky Q customer, wanting to move to Sky Stream, it does not allow you to order online.</P> <P>Only option for you, even being a new customer would be to call Sky.&nbsp;<BR /><BR /></P> <P>You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A><BR />Scroll down and click on ‘Need more help’ and it provides a 0333 number.<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Some of the quieter times to ring are early morning or late evening.</P> Wed, 30 Apr 2025 09:53:59 GMT https://helpforum.sky.com/t5/Sky-Stream/Purchasing-Errors/m-p/4972161#M50985 lettice 2025-04-30T09:53:59Z