https://helpforum.sky.com/t5/Sky-Stream/Remote-issues/m-p/4972075#M50973 <P>We have had our Stream system for around 4 weeks now, and to be honest, we have had multiple issues - we have a two-puck system. My mum has had it for around 3 months, and so has the same. I have lost count of the times the pucks have had to be reset. However, the most common issue we have had is with the remotes, where when you press the microphone key, the 'listening' message comes up on screen but it doesn't respond to your voice, and at the same time, the number buttons don't work which means you can't just type in the channel number. I have had to re-pair them multiple times. Does anyone else have these issues?</P> Wed, 30 Apr 2025 08:23:01 GMT botty1963 2025-04-30T08:23:01Z https://helpforum.sky.com/t5/Sky-Stream/Remote-issues/m-p/4972075#M50973 <P>We have had our Stream system for around 4 weeks now, and to be honest, we have had multiple issues - we have a two-puck system. My mum has had it for around 3 months, and so has the same. I have lost count of the times the pucks have had to be reset. However, the most common issue we have had is with the remotes, where when you press the microphone key, the 'listening' message comes up on screen but it doesn't respond to your voice, and at the same time, the number buttons don't work which means you can't just type in the channel number. I have had to re-pair them multiple times. Does anyone else have these issues?</P> Wed, 30 Apr 2025 08:23:01 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-issues/m-p/4972075#M50973 botty1963 2025-04-30T08:23:01Z https://helpforum.sky.com/t5/Sky-Stream/Remote-issues/m-p/4973078#M51061 <P><BR />Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A><BR />&nbsp;</P> Thu, 01 May 2025 09:30:19 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-issues/m-p/4973078#M51061 Mr+Flibbles+86 2025-05-01T09:30:19Z