topic Jackie in Sky Stream

Jackie

Jackie+1795 — Sat, 26 Apr 2025 08:55:28 GMT

Cancel my subscription to Disney plus

Re: Jackie

Fothergill1 — Sat, 26 Apr 2025 09:06:28 GMT

Hi @Jackie+1795 We are customers like yourself on this forum and do not have any access to your account details.

If you are subscribed to Disney + through Sky you should be able to cancel the subscription as follows:

Go to the bottom f your home screen and select MySky > Your products > (enter your PIN) > App Subscription > Select Disney +

If you are still having difficulties cancelling you will need to call Sky.

Re: Jackie

peter-marlow+1966 — Sat, 26 Apr 2025 09:37:41 GMT

You can cancel in 1 of two ways, by opening the my sky app on your sky glass tv or puck, go to your products, app subscriptions disney plus and cancel there or phone sky and cancel there

Re: Jackie

Fothergill1 — Sat, 26 Apr 2025 10:18:21 GMT

@peter-marlow+1966 wrote:
You can cancel in 1 of two ways, by opening the my sky app on your sky glass tv or puck, go to your products, app subscriptions disney plus and cancel there or phone sky and cancel there

@peter-marlow+1966 You are right but I'm not sure how that is any different to what I have already posted 🤷‍♂️