topic My direct debit in Sky Stream

My direct debit

DaniellJohn59 — Fri, 25 Apr 2025 11:36:01 GMT

Yes I would like to know my direct debit last month was £39 and this month it's £45 thus is not in the contract so come and get your equipment I will keep the broadband but the sky TV can go I have had no notification of the rise

Re: My direct debit

DaniellJohn59 — Fri, 25 Apr 2025 11:43:21 GMT

I need someone to call me about why my direct debit has gone up I am furious

Re: My direct debit

GD1 — Fri, 25 Apr 2025 11:55:46 GMT

@DaniellJohn59 You're not contacting Sky Customer services by posting here, nothing can or will happen in repsonse to your post. No one can or will call you either.

You also can't cancel your Sky services through a public forum, no one here knows who you are,or your acount details

Have you checked your previous bills and compared to yourcurrent bill? Has a discount now ended? If so when you took out your Sky subs you will have been informed at the time how long discounts apply for. In addition the annual price rise takes place each April, as detailed within your T&C's.

Re: My direct debit

peter-marlow+1966 — Fri, 25 Apr 2025 13:30:57 GMT

You need to call sky to talk about this, it will be 1 of two things, firstly your discounts have finished, and you can see this on the bills before it went up, it could be the April price increase or a combination of the two, you will have received an email about this check your emails and your spam emails

Re: My direct debit

Dazzasky — Fri, 25 Apr 2025 16:39:05 GMT

@DaniellJohn59 wrote:
I need someone to call me about why my direct debit has gone up I am furious

It doesn't work that way @DaniellJohn59 Sky won't call you, you need to call Sky.

Re: My direct debit

HavencroftKev — Fri, 25 Apr 2025 16:53:44 GMT

I would guess your prices have risen in line with the April price increases.

I'd check your T&C's, but I'm 99% sure that will be why.

My prices have increased also sadly.