https://helpforum.sky.com/t5/Sky-Stream/Screen-going-black-after-buffering/m-p/4967184#M50656 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4378194">@Anitalitt</a>&nbsp;wrote:<BR />I am keep looking my tv signal and have tried everything, main tv ok but one puck on next room just screen freezing then picture going off completely. It's soo frustrating. I have checked speed on sky and says its 71.9 but other speed checkers says only 59.7. What's going on. System problems every other day.<HR /></BLOCKQUOTE><P>What speed is the puck in your other room <EM>actually</EM> receiving? To find out, open the Netflix app on the puck, navigate to the get help menu on the left hand side and run a network test. What speed is reported?&nbsp;</P> Thu, 24 Apr 2025 06:43:30 GMT BenJoBanjo 2025-04-24T06:43:30Z https://helpforum.sky.com/t5/Sky-Stream/Screen-going-black-after-buffering/m-p/4966994#M50654 I am keep looking my tv signal and have tried everything, main tv ok but one puck on next room just screen freezing then picture going off completely. It's soo frustrating. I have checked speed on sky and says its 71.9 but other speed checkers says only 59.7. What's going on. System problems every other day. Wed, 23 Apr 2025 19:58:28 GMT https://helpforum.sky.com/t5/Sky-Stream/Screen-going-black-after-buffering/m-p/4966994#M50654 Anitalitt 2025-04-23T19:58:28Z https://helpforum.sky.com/t5/Sky-Stream/Screen-going-black-after-buffering/m-p/4967184#M50656 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4378194">@Anitalitt</a>&nbsp;wrote:<BR />I am keep looking my tv signal and have tried everything, main tv ok but one puck on next room just screen freezing then picture going off completely. It's soo frustrating. I have checked speed on sky and says its 71.9 but other speed checkers says only 59.7. What's going on. System problems every other day.<HR /></BLOCKQUOTE><P>What speed is the puck in your other room <EM>actually</EM> receiving? To find out, open the Netflix app on the puck, navigate to the get help menu on the left hand side and run a network test. What speed is reported?&nbsp;</P> Thu, 24 Apr 2025 06:43:30 GMT https://helpforum.sky.com/t5/Sky-Stream/Screen-going-black-after-buffering/m-p/4967184#M50656 BenJoBanjo 2025-04-24T06:43:30Z