topic Live pause on sky cinema in Sky Stream

Live pause on sky cinema

Andy47 — Fri, 18 Apr 2025 20:51:15 GMT

I've just started watching Twisters on sky cinema using a sky stream puck. Why can't I live pause?

Re: Live pause on sky cinema

Anonymous — Fri, 18 Apr 2025 21:17:14 GMT

You should be able to, did it give a message on screen?

Try saying "pause" with the voice button to see if that works, and check if pause is working on other channels.

Re: Live pause on sky cinema

Andy47 — Fri, 18 Apr 2025 21:49:40 GMT

Thank you. No error messages initially. Pause button unresponsive. Then a message saying wait for your programme to load (programme was playing at this stage). Then programme stopped and returned to menu screen with message saying there is a fault with this programme - try again later. On 6th attempt, programme started without wait for programme to load message and about 10 mins in live pause functional.

Re: Live pause on sky cinema

lettice — Sat, 19 Apr 2025 05:44:08 GMT

Would suggest trying a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device

Your Sky Stream puck will perform a reboot. It will take a few minutes to complete