topic Sound issues on Sky Stream in Sky Stream

Sound issues on Sky Stream

Davehouto — Fri, 18 Apr 2025 16:21:17 GMT

Hi guys, having a little issue with sound seems to skip slightly only on Sky channels (freeview channels seem ok). Not sure the video does it justice. I've tried the usual reset and switch off at the wall for a couple of minutes but not sorted. It can be more noticable dependant on what we're watching. Any help would be awesome. TIA

Re: Sound issues on Sky Stream

Jporch316 — Fri, 18 Apr 2025 18:01:39 GMT

@Davehouto wrote:
(view in My Videos)

Hi guys, having a little issue with sound seems to skip slightly only on Sky channels (freeview channels seem ok). Not sure the video does it justice. I've tried the usual reset and switch off at the wall for a couple of minutes but not sorted. It can be more noticable dependant on what we're watching. Any help would be awesome. TIA

are you using an external sound system ? If so which one and how have you got it linked ? Some points to consider ..... use the dedicated hdmi earc port

also try swapping sound output between the various options available (auto, pcm etc)

Re: Sound issues on Sky Stream

Davehouto — Fri, 18 Apr 2025 18:15:27 GMT

No external sound system, sound direct from the TV. I'll give the swapping the sound output around. Not sure about the dedicated hdmi earc port I'll have to check. I;ve got 3 or maybe 4 HDMI ports on my TV. Thanks for your help I'll update if this sorts it