Sky stream disconnecting from wifi

Dallybally — Tue, 15 Apr 2025 09:19:55 GMT

Hi. Couldn't find this exact post, hope it's not already on here. The other post with a similar name was Ethernet.

Stream has been mostly fine so far, few weeks in, but last couple of days it's been disconnecting from WiFi. If I reset network and reconnect it is fine. My internet is fine, was getting 400+ mbps on same band in same rooms near the pucks.

it's happened on 2 of 4 pucks now.

Any ideas? Will this big software update help and when is it coming? The fact it doesn't remember previous password and that you can't use the number keys on remote to type password is also annoying.

Thanks a lot.

Re: Sky stream disconnecting from wifi

lettice — Tue, 15 Apr 2025 10:21:25 GMT

Can you check you have the following set in the puck settings;

Set Network standby mode to ON and Overnight power saving to OFF.

If you have any pucks connected via an ethernet cable, make sure in Settings to turn wifi OFF under Network.

topic Sky stream disconnecting from wifi in Sky Stream

Sky stream disconnecting from wifi

Re: Sky stream disconnecting from wifi