Stream issur like many other chats

ChrisI — Sun, 13 Apr 2025 19:02:34 GMT

Screen freezing and going black. Internet says 76mb system good but had issues for few days, just keeps saying no Internet issues.

Re: Stream issur like many other chats

mikealanr — Sun, 13 Apr 2025 19:28:29 GMT

Hi @ChrisI

Sky say you need 25Mbps for HD and 30Mbps for UHD. That is a big chuck of your available bandwidth if you only have 76 Mbps. However you should be able to make it work. Stability is the key. Signal from the puck to your router is just as important as the router to your ISP.

Open netflix go to settings (left hand menu) > get help? > Connection check. Run it a few times and take an average.

If you are having issues it might be worth trying homeplugs or ethernet connection. Or if you are having issues when booting up, try going to settings > startup and standby by and turn "Networked Standby mode" ON and "overnight power save" OFF.

MikeAlanR

topic Re: Stream issur like many other chats in Sky Stream

Stream issur like many other chats

Re: Stream issur like many other chats