topic Paramount Plus Not working in Sky Stream

Paramount Plus Not working

Samzac — Thu, 10 Apr 2025 08:55:28 GMT

I have Sky cinema so get Paramount Plus with the package.

When clicking on the app it shows me as signed in so i click on the get paramount plus button.

That takes me to a screen that tells me I have paramoint plus and to click on the app to operate.

Thus it's a never ending circle between the two screens.

I've done the switch on/off etc. Refreshed all my apps but can't get it.

It was working until a few eeks ago but suddenly this problem has occured.

Any ideas?

Re: Paramount Plus Not working

Addie15 — Thu, 10 Apr 2025 14:03:05 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount Plus Not working

lettice — Thu, 10 Apr 2025 14:03:33 GMT

@Samzac

Sounds an odd one, think this is best dealt with thriughh the Sky community messaging team.

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/forums/replypage/board-id/sky-stream/message-id/49671