https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turns-on/m-p/4955680#M49624 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4369412">@Micalou1973</a>&nbsp;wrote:<BR />Tv turns on ..looks like it's loaded but then freezes ...can't get to home or anything ...just frozen<HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4369412">@Micalou1973</a>&nbsp;</P><P>&nbsp;</P><P>have you tried pulling the plug from the wall for a few minutes ?</P> Tue, 08 Apr 2025 22:16:24 GMT Jporch316 2025-04-08T22:16:24Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turns-on/m-p/4955677#M49623 Tv turns on ..looks like it's loaded but then freezes ...can't get to home or anything ...just frozen Tue, 08 Apr 2025 22:01:49 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turns-on/m-p/4955677#M49623 Micalou1973 2025-04-08T22:01:49Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turns-on/m-p/4955680#M49624 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4369412">@Micalou1973</a>&nbsp;wrote:<BR />Tv turns on ..looks like it's loaded but then freezes ...can't get to home or anything ...just frozen<HR /></BLOCKQUOTE><P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4369412">@Micalou1973</a>&nbsp;</P><P>&nbsp;</P><P>have you tried pulling the plug from the wall for a few minutes ?</P> Tue, 08 Apr 2025 22:16:24 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turns-on/m-p/4955680#M49624 Jporch316 2025-04-08T22:16:24Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turns-on/m-p/4955719#M49625 <P>Yes we have&nbsp;</P><P>The only thing we didn't try was turn off the broadband etc</P><P>When I do service check there is no green next to it</P><P>It's all unknown</P> Wed, 09 Apr 2025 05:24:04 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream-turns-on/m-p/4955719#M49625 Micalou1973 2025-04-09T05:24:04Z