https://helpforum.sky.com/t5/Sky-Stream/Tv-programmes-not-working/m-p/4954272#M49452 <P>Brilliant. Thank you worked straight away. From Brenda</P> Mon, 07 Apr 2025 09:06:09 GMT BB15 2025-04-07T09:06:09Z https://helpforum.sky.com/t5/Sky-Stream/Tv-programmes-not-working/m-p/4841687#M40310 <P>Switches on and can use apps but live tv won't load I just get a black screen and a message which says wait while your programme loads but it doesn't load. We have lost all tv anyone any idea how to fix this please ?&nbsp;</P> Wed, 04 Dec 2024 15:53:58 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv-programmes-not-working/m-p/4841687#M40310 Bev49 2024-12-04T15:53:58Z https://helpforum.sky.com/t5/Sky-Stream/Tv-programmes-not-working/m-p/4841695#M40311 <P>Try a restart</P><P><BR />1. Go to Settings<BR />2. Go to System Management<BR />3. Press Select<BR />4. Go to Resets and Updates<BR />5. Press Select<BR />6. Go to Restart Device<BR />7. Press Select.<BR /><BR />Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.<BR /><BR /></P> Wed, 04 Dec 2024 16:01:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv-programmes-not-working/m-p/4841695#M40311 MarkGoldsmith 2024-12-04T16:01:46Z https://helpforum.sky.com/t5/Sky-Stream/Tv-programmes-not-working/m-p/4954272#M49452 <P>Brilliant. Thank you worked straight away. From Brenda</P> Mon, 07 Apr 2025 09:06:09 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv-programmes-not-working/m-p/4954272#M49452 BB15 2025-04-07T09:06:09Z