topic Paramount + in Sky Stream

Paramount +

pt25 — Sun, 06 Apr 2025 19:44:22 GMT

Can someone at Sky advise as to why I can sign into Paramount plus however I can't get to the homepage as all it has done so far is buffer...been atleast 10 minutes since signing in !?!?!

Re: Paramount +

mikealanr — Sun, 06 Apr 2025 22:06:40 GMT

Hi @pt25

This is a customer helps customer community. No one from Sky will reply to you. If you provide more information the community will do it's best to assist. What homepage are you referring to? Remember paramount is a separate company and they are responsible for their app and services, unless you are talking about the sign up process?

It's working for me here. However there does seem to be an ongoing issue with a number of people affected. See: https://helpforum.sky.com/t5/Sky-Stream/Paramount-Freezing-With-Error-3005-or-9999-Sky-Q-Stream-Glass/td-p/4893574/page/3

MikeAlanR

Re: Paramount +

Dazzasky — Mon, 07 Apr 2025 09:49:25 GMT

@pt25 wrote:
Can someone at Sky advise as to why I can sign into Paramount plus however I can't get to the homepage as all it has done so far is buffer...been atleast 10 minutes since signing in !?!?!

Hi @pt25

If you pull the plug on the Stream box and reboot it, hopefully that will fix it for you.