https://helpforum.sky.com/t5/Sky-Stream/Sky-Sports-Upgrade-Sorry-we-hit-a-problem-Please-try-again/m-p/4952629#M49301 <P>Trying to upgrade my package using my Sky Stream and my laptop neither will allow me to upgrade sky sports or UHD without giving the error "<SPAN>Sorry, we hit a problem. Please try again." It's been doing this for over a week. any easy fix?</SPAN></P> Fri, 04 Apr 2025 15:58:46 GMT EGB346 2025-04-04T15:58:46Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Sports-Upgrade-Sorry-we-hit-a-problem-Please-try-again/m-p/4952629#M49301 <P>Trying to upgrade my package using my Sky Stream and my laptop neither will allow me to upgrade sky sports or UHD without giving the error "<SPAN>Sorry, we hit a problem. Please try again." It's been doing this for over a week. any easy fix?</SPAN></P> Fri, 04 Apr 2025 15:58:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Sports-Upgrade-Sorry-we-hit-a-problem-Please-try-again/m-p/4952629#M49301 EGB346 2025-04-04T15:58:46Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Sports-Upgrade-Sorry-we-hit-a-problem-Please-try-again/m-p/4952659#M49303 <P>You're probably best to contact Sky in that case, if the online systems aren't working for some reason.&nbsp;<BR /><BR /></P><P>You can use the <A href="https://www.sky.com/help/home" target="_blank">Sky Help</A> portal to contact Sky. If you want to speak to somebody, you can click "Need more help?" at the bottom, and within that content you will see a phone number (we can't post phone numbers in this community).</P> Fri, 04 Apr 2025 17:19:23 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Sports-Upgrade-Sorry-we-hit-a-problem-Please-try-again/m-p/4952659#M49303 Anonymous 2025-04-04T17:19:23Z