https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4952063#M49238 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4366542">@Coz2</a>&nbsp;on your MySky app, add the Whole Home package. That'll let you add additional pucks. You may need to pay a setup fee per puck, but often the first one is included. And then Whole Home itself will have a monthly fee.</P><P>&nbsp;</P><P>If you've already added that but they didn't arrive, maybe double check how many you ordered and if any other deliveries are due.&nbsp;</P> Thu, 03 Apr 2025 20:29:59 GMT Anonymous 2025-04-03T20:29:59Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4952056#M49235 <P>I am new customer and only received one box, how do I get this resolved. So we can have multi room ?&nbsp;</P> Thu, 03 Apr 2025 20:20:52 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4952056#M49235 Coz2 2025-04-03T20:20:52Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4952062#M49237 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4366542">@Coz2</a>&nbsp; How many stream pucks did you order?&nbsp;your order confirmation email should show this.</P> Thu, 03 Apr 2025 20:28:48 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4952062#M49237 GD1 2025-04-03T20:28:48Z https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4952063#M49238 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4366542">@Coz2</a>&nbsp;on your MySky app, add the Whole Home package. That'll let you add additional pucks. You may need to pay a setup fee per puck, but often the first one is included. And then Whole Home itself will have a monthly fee.</P><P>&nbsp;</P><P>If you've already added that but they didn't arrive, maybe double check how many you ordered and if any other deliveries are due.&nbsp;</P> Thu, 03 Apr 2025 20:29:59 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-stream/m-p/4952063#M49238 Anonymous 2025-04-03T20:29:59Z