https://helpforum.sky.com/t5/Sky-Stream/The-puck-stops-streaming-regularly/m-p/4950314#M49098 <P>We can start watching a programme and it can last for an hour- sometimes more but even after turning it off and back on within a few mins the screen goes black like someone's turned it off</P> Tue, 01 Apr 2025 18:34:00 GMT Dizzy2 2025-04-01T18:34:00Z https://helpforum.sky.com/t5/Sky-Stream/The-puck-stops-streaming-regularly/m-p/4950314#M49098 <P>We can start watching a programme and it can last for an hour- sometimes more but even after turning it off and back on within a few mins the screen goes black like someone's turned it off</P> Tue, 01 Apr 2025 18:34:00 GMT https://helpforum.sky.com/t5/Sky-Stream/The-puck-stops-streaming-regularly/m-p/4950314#M49098 Dizzy2 2025-04-01T18:34:00Z https://helpforum.sky.com/t5/Sky-Stream/The-puck-stops-streaming-regularly/m-p/4950634#M49126 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Wed, 02 Apr 2025 08:56:26 GMT https://helpforum.sky.com/t5/Sky-Stream/The-puck-stops-streaming-regularly/m-p/4950634#M49126 Mr+Flibbles+86 2025-04-02T08:56:26Z