topic Re: What to expect via post when purchasing Sky Stream in Sky Stream

What to expect via post when purchasing Sky Stream

CHM12 — Wed, 26 Mar 2025 19:46:52 GMT

What do I receive via post when purchasing Sky Stream (TV and Broadband)? I've received the Sky Stream 'Box'. I've missed a British Mail delivery twice (a different problem that). But what is it that must still be delivered aafter the 'box'?

Re: What to expect via post when purchasing Sky Stream

Jporch316 — Wed, 26 Mar 2025 19:48:04 GMT

@CHM12 wrote:
What do I receive via post when purchasing Sky Stream (TV and Broadband)? I've received the Sky Stream 'Box'. I've missed a British Mail delivery twice (a different problem that). But what is it that must still be delivered aafter the 'box'?

I'm all probability a sky router if you are a new customer to sky internet

Re: What to expect via post when purchasing Sky Stream

Anonymous — Wed, 26 Mar 2025 19:48:22 GMT

The Sky stream puck can be installed straight away, you don't need to wait for your Sky broadband to be installed.

I suspect the other package you're expecting is the Sky router.

Re: What to expect via post when purchasing Sky Stream

Jporch316 — Wed, 26 Mar 2025 19:49:41 GMT

@CHM12

You can setup the sky stream tv box with any internet connection.... you don't need to wait for you sky internet to go live

your billing cycle will commence once the stream tv is activated or 30 days after receipt

Re: What to expect via post when purchasing Sky Stream

CHM12 — Wed, 26 Mar 2025 20:07:55 GMT

Thanks Josh. I've just connected via a different internet provider and it is up and running. The deduction is then what you've just explained, thanks. It is just that an Openreach technician is arriving tomorrow at 7.30 am (!) and I thought the package might've been needed by him. Thanks again!

Re: What to expect via post when purchasing Sky Stream

Jporch316 — Wed, 26 Mar 2025 20:10:14 GMT

@CHM12 wrote:
Thanks Josh. I've just connected via a different internet provider and it is up and running. The deduction is then what you've just explained, thanks. It is just that an Openreach technician is arriving tomorrow at 7.30 am (!) and I thought the package might've been needed by him. Thanks again!

Enjoy !

Re: What to expect via post when purchasing Sky Stream

Anonymous — Wed, 26 Mar 2025 23:17:10 GMT

@CHM12 I imagine that the open reach engineer won't require the package but once they've done their bit it might be that you lose internet access until your router arrives and you can connect it.