https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-won-t-turn-on/m-p/4942905#M48417 I've had issues over the last few days with not being able to get into apps or getting into them and going to watch something and it throwing me out. I refreshed all apps that seemed to help until now. I turned it on it loaded up and then switched itself off I can't get it to come back on. Is it another bad update like we had last year that crashed everything or has it just died? Sat, 22 Mar 2025 12:29:34 GMT GJAMES89 2025-03-22T12:29:34Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-won-t-turn-on/m-p/4942905#M48417 I've had issues over the last few days with not being able to get into apps or getting into them and going to watch something and it throwing me out. I refreshed all apps that seemed to help until now. I turned it on it loaded up and then switched itself off I can't get it to come back on. Is it another bad update like we had last year that crashed everything or has it just died? Sat, 22 Mar 2025 12:29:34 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-won-t-turn-on/m-p/4942905#M48417 GJAMES89 2025-03-22T12:29:34Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-won-t-turn-on/m-p/4942909#M48418 <P>Follow the advice in this Sky help article, namely step 4, the recovery procedure;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck" target="_blank">https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-stream-puck/articles/power-issue-help-sky-glass-sky-stream-puck</A></P> <P>&nbsp;</P> Sat, 22 Mar 2025 12:37:26 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-won-t-turn-on/m-p/4942909#M48418 lettice 2025-03-22T12:37:26Z