topic Re: My Sky remote no longer works with the Sky puck. in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/My-Sky-remote-no-longer-works-with-the-Sky-puck/m-p/4942760#M48401 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sat, 22 Mar 2025 09:19:09 GMT Addie15 2025-03-22T09:19:09Z My Sky remote no longer works with the Sky puck. https://helpforum.sky.com/t5/Sky-Stream/My-Sky-remote-no-longer-works-with-the-Sky-puck/m-p/4941976#M48317 <P>My Sky Stream service worked fine for 5 weeks and last night a friend fiddled with my Samsung remote and the Sky remote. Now, for some reason, the Sky remote no longer works with Sky Stream. I changed the batteries (it is not this), and have tried to synch with pressing 7+9, then 1+3 each for 3 secs with no success. I have tried everything I can and am lost. Please help.</P><P>&nbsp;</P> Fri, 21 Mar 2025 10:09:21 GMT https://helpforum.sky.com/t5/Sky-Stream/My-Sky-remote-no-longer-works-with-the-Sky-puck/m-p/4941976#M48317 KCF1 2025-03-21T10:09:21Z Re: My Sky remote no longer works with the Sky puck. https://helpforum.sky.com/t5/Sky-Stream/My-Sky-remote-no-longer-works-with-the-Sky-puck/m-p/4942760#M48401 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sat, 22 Mar 2025 09:19:09 GMT https://helpforum.sky.com/t5/Sky-Stream/My-Sky-remote-no-longer-works-with-the-Sky-puck/m-p/4942760#M48401 Addie15 2025-03-22T09:19:09Z