https://helpforum.sky.com/t5/Sky-Stream/No-channels-work/m-p/4942566#M48363 <P>I have the Sky Puck but everyday I have to unplug the device around 5-10 times. I can not watch anything. BBC/itv/sports nothing works. I have done all my WiFi checks and download speed checks, I have even had sky do this for me and they say it's completely fine. Not too sure what to do....</P> Fri, 21 Mar 2025 21:35:23 GMT Joshua4 2025-03-21T21:35:23Z https://helpforum.sky.com/t5/Sky-Stream/No-channels-work/m-p/4942566#M48363 <P>I have the Sky Puck but everyday I have to unplug the device around 5-10 times. I can not watch anything. BBC/itv/sports nothing works. I have done all my WiFi checks and download speed checks, I have even had sky do this for me and they say it's completely fine. Not too sure what to do....</P> Fri, 21 Mar 2025 21:35:23 GMT https://helpforum.sky.com/t5/Sky-Stream/No-channels-work/m-p/4942566#M48363 Joshua4 2025-03-21T21:35:23Z https://helpforum.sky.com/t5/Sky-Stream/No-channels-work/m-p/4942723#M48394 <P>Check for WiFi interefrence, free analysers are available.</P><P>&nbsp;</P><P>Connect via ethernet cable and disble WiFi on the puck.</P> Sat, 22 Mar 2025 08:06:55 GMT https://helpforum.sky.com/t5/Sky-Stream/No-channels-work/m-p/4942723#M48394 martswain 2025-03-22T08:06:55Z https://helpforum.sky.com/t5/Sky-Stream/No-channels-work/m-p/4942725#M48395 <P>Can you do a network speed test on each of your Pucks.<BR />Launch Netflix on your pucks (you do not need to be logged into it, if you do not use netflix) and scroll down the left menu to Get help.<BR /><BR />Choose Check Network.<BR />Would suggest running the test a handful of times , say over an hour period between tests.<BR />What is your speed?</P> Sat, 22 Mar 2025 08:09:56 GMT https://helpforum.sky.com/t5/Sky-Stream/No-channels-work/m-p/4942725#M48395 lettice 2025-03-22T08:09:56Z