https://helpforum.sky.com/t5/Sky-Stream/New-handset/m-p/4940795#M48204 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4356578">@Griswalds</a>&nbsp;and welcome to the forum. &nbsp;I'm assuming you can't use the remote to get to the menu options so do the following:&nbsp;</P><P>&nbsp;</P><P><SPAN>Press 1 and 3 together until an on-screen menu appears (about three seconds) and follow the instructions when they appear.</SPAN></P><P>&nbsp;</P><P><SPAN>This <A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_self">LINK</A> might help.</SPAN></P> Wed, 19 Mar 2025 17:59:22 GMT Fothergill1 2025-03-19T17:59:22Z https://helpforum.sky.com/t5/Sky-Stream/New-handset/m-p/4940636#M48185 <P>How do I install new handset to my Sky stream?</P> Wed, 19 Mar 2025 14:07:19 GMT https://helpforum.sky.com/t5/Sky-Stream/New-handset/m-p/4940636#M48185 Griswalds 2025-03-19T14:07:19Z https://helpforum.sky.com/t5/Sky-Stream/New-handset/m-p/4940640#M48186 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4356578">@Griswalds</a>&nbsp; Do you mean a new Remote control?</P> Wed, 19 Mar 2025 14:08:50 GMT https://helpforum.sky.com/t5/Sky-Stream/New-handset/m-p/4940640#M48186 GD1 2025-03-19T14:08:50Z https://helpforum.sky.com/t5/Sky-Stream/New-handset/m-p/4940795#M48204 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4356578">@Griswalds</a>&nbsp;and welcome to the forum. &nbsp;I'm assuming you can't use the remote to get to the menu options so do the following:&nbsp;</P><P>&nbsp;</P><P><SPAN>Press 1 and 3 together until an on-screen menu appears (about three seconds) and follow the instructions when they appear.</SPAN></P><P>&nbsp;</P><P><SPAN>This <A href="https://www.sky.com/help/articles/remote-control-help-sky-glass" target="_self">LINK</A> might help.</SPAN></P> Wed, 19 Mar 2025 17:59:22 GMT https://helpforum.sky.com/t5/Sky-Stream/New-handset/m-p/4940795#M48204 Fothergill1 2025-03-19T17:59:22Z