https://helpforum.sky.com/t5/Sky-Stream/Tv/m-p/4938501#M48013 Can't watch tv no programs loading Sun, 16 Mar 2025 19:37:36 GMT Nevillebird 2025-03-16T19:37:36Z https://helpforum.sky.com/t5/Sky-Stream/Tv/m-p/4938501#M48013 Can't watch tv no programs loading Sun, 16 Mar 2025 19:37:36 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv/m-p/4938501#M48013 Nevillebird 2025-03-16T19:37:36Z https://helpforum.sky.com/t5/Sky-Stream/Tv/m-p/4938565#M48022 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4354778">@Nevillebird</a>&nbsp;</P><P>&nbsp;</P><P>Try a reboot in the first instance. If you are still having issues open netflix &gt; right hand menu &gt; get help &gt; connection check. And see what speed your puck is getting.</P><P>&nbsp;</P><P>You need 25Mbps for HD and 30Mbps for UHD.</P><P>&nbsp;</P><P>You can reboot you puck by going Settings &gt; system management &gt; resets and updates &gt; restart device.</P><P>&nbsp;</P><P>MikeAlanR</P><P>&nbsp;</P> Sun, 16 Mar 2025 22:01:12 GMT https://helpforum.sky.com/t5/Sky-Stream/Tv/m-p/4938565#M48022 mikealanr 2025-03-16T22:01:12Z