topic Extremely disappointed in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Extremely-disappointed/m-p/4931992#M47338 <P>Had a call from Sky yesterday offering me a deal to come back to Stream. I originally cancelled my subscription due to very poor customer service and they didn't disappoint this time either with extremely poor customer service yet again.</P><P>&nbsp;</P><P>It sounded like a lady from an overseas call centre who got in touch and offered what I considered a good deal so I accepted.</P><P>&nbsp;</P><P>As it turns out the person who called didn't apply the offer to my account and didn't leave any notes on the system either and I would have been billed £28.00 for ultimate tv which is £6.00 more than the current offer and that's before the deal I had been offered was applied.</P><P>&nbsp;</P><P>Someone really needs to look into what customers are being offered and make sure the customer service person is following up with what was promised.</P><P>&nbsp;</P><P>I have now cancelled with immediate effect as i was due to be billed for £28.00 in a couple of days time.</P> Sat, 08 Mar 2025 10:40:07 GMT Cooper+D 2025-03-08T10:40:07Z Extremely disappointed https://helpforum.sky.com/t5/Sky-Stream/Extremely-disappointed/m-p/4931992#M47338 <P>Had a call from Sky yesterday offering me a deal to come back to Stream. I originally cancelled my subscription due to very poor customer service and they didn't disappoint this time either with extremely poor customer service yet again.</P><P>&nbsp;</P><P>It sounded like a lady from an overseas call centre who got in touch and offered what I considered a good deal so I accepted.</P><P>&nbsp;</P><P>As it turns out the person who called didn't apply the offer to my account and didn't leave any notes on the system either and I would have been billed £28.00 for ultimate tv which is £6.00 more than the current offer and that's before the deal I had been offered was applied.</P><P>&nbsp;</P><P>Someone really needs to look into what customers are being offered and make sure the customer service person is following up with what was promised.</P><P>&nbsp;</P><P>I have now cancelled with immediate effect as i was due to be billed for £28.00 in a couple of days time.</P> Sat, 08 Mar 2025 10:40:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Extremely-disappointed/m-p/4931992#M47338 Cooper+D 2025-03-08T10:40:07Z