topic Re: Shuddering sound on sky stream in Sky Stream

Shuddering sound on sky stream

KLB1971 — Mon, 03 Mar 2025 20:16:04 GMT

Sound keeps shuddering and jittering

Re: Shuddering sound on sky stream

Anonymous — Mon, 03 Mar 2025 20:56:49 GMT

Hi @KLB1971 could you explain a little bit more about this issue please?

- Is this a new issue or has it just started happening?

- Is this on Live TV or apps?

- I know it's hard to describe these kinds of things, but could you put into words what you're experiencing please? Or even better record a video of it for us please?

Re: Shuddering sound on sky stream

KLB1971 — Tue, 04 Mar 2025 07:24:18 GMT

The sound breaks up so you miss a word etc. it was all channels live and streaming especially. I tried to do a video. Not sure how to upload it though. I have a Sonos sound bar but have restarted the puk, changed the speed of audio etc to no avail!

Re: Shuddering sound on sky stream

Anonymous — Tue, 04 Mar 2025 07:53:30 GMT

Does it happen on apps like iPlayer, Netflix, etc. too?

Re: Shuddering sound on sky stream

lettice — Tue, 04 Mar 2025 07:58:11 GMT

What audio settings in the Puk settings are you using?

Passthrough will be the best option.

But have seen with Sonos equipment that changing to one of the Dolby settings stops some sound glitches.

Re: Shuddering sound on sky stream

KLB1971 — Wed, 05 Mar 2025 21:33:15 GMT

I've lost the will to live! Have done everything from resetting to changing the output from Dolby to Passthrough etc