https://helpforum.sky.com/t5/Sky-Stream/Worst-service-ever/m-p/4927690#M46942 <P>I have purchased 4 pucks for live streaming in our home.&nbsp;<BR />one of them didn't work from the start. I called and had a very lengthy 1 hour conversation describing the fault and even sending photos.&nbsp;<BR />The delivery of the replacement got messed up and returned by DPD.&nbsp;</P><P>I called again after waiting weeks for the replacement. Went through the same process AGAIN.&nbsp;</P><P>More time went past. I'm on hold now after already spending an hour on the phone with the agent who sounds like she's reading off a script.&nbsp;<BR />she wants me to go through ALL the troubleshooting AGAIN even after she confirms that the last replacement was not requested correctly.&nbsp;<BR /><BR /></P><P>I'm done with Sky and this awful service!&nbsp;</P> Mon, 03 Mar 2025 14:21:48 GMT V1Steve 2025-03-03T14:21:48Z https://helpforum.sky.com/t5/Sky-Stream/Worst-service-ever/m-p/4927690#M46942 <P>I have purchased 4 pucks for live streaming in our home.&nbsp;<BR />one of them didn't work from the start. I called and had a very lengthy 1 hour conversation describing the fault and even sending photos.&nbsp;<BR />The delivery of the replacement got messed up and returned by DPD.&nbsp;</P><P>I called again after waiting weeks for the replacement. Went through the same process AGAIN.&nbsp;</P><P>More time went past. I'm on hold now after already spending an hour on the phone with the agent who sounds like she's reading off a script.&nbsp;<BR />she wants me to go through ALL the troubleshooting AGAIN even after she confirms that the last replacement was not requested correctly.&nbsp;<BR /><BR /></P><P>I'm done with Sky and this awful service!&nbsp;</P> Mon, 03 Mar 2025 14:21:48 GMT https://helpforum.sky.com/t5/Sky-Stream/Worst-service-ever/m-p/4927690#M46942 V1Steve 2025-03-03T14:21:48Z