topic Re: Can't sign into sky store in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4921624#M46513 <P>Everytime it ask me put my surname in it comes back with&nbsp; message saying error</P> Mon, 24 Feb 2025 22:58:40 GMT Alistter 2025-02-24T22:58:40Z Can't sign into sky store https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4606950#M21698 I can't sign into sky store in sky stream. It's says "There is an issue with the login, Please check your details and try again" has this happened anyone? I got stream a few months ago but hadn't tried to use it yet Fri, 05 Apr 2024 17:59:09 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4606950#M21698 SuzanneRi 2024-04-05T17:59:09Z Re: Can't sign into sky store https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4607007#M21702 <P>You will need to reset your username or password or both. You can do this by visiting sky store online. This has nothing to do with sky stream</P> Fri, 05 Apr 2024 19:00:31 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4607007#M21702 Anonymous 2024-04-05T19:00:31Z Re: Can't sign into sky store https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4607027#M21706 I done this, it looked like my account wasn't activated. Then I ordered a movie so it's working fine online. Error was still on my tv app so I restarted everything and I'm still getting the same error Fri, 05 Apr 2024 19:17:02 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4607027#M21706 SuzanneRi 2024-04-05T19:17:02Z Re: Can't sign into sky store https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4608847#M22024 <P>For anybody reading who has the same issue I found from another post someone else having the same problem and that instead of going into the Skystore app, go to the playlist, go to the end and click purchases and you are able to sign in from there and it worked</P> Sun, 07 Apr 2024 20:22:12 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4608847#M22024 SuzanneRi 2024-04-07T20:22:12Z Re: Can't sign into sky store https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4921624#M46513 <P>Everytime it ask me put my surname in it comes back with&nbsp; message saying error</P> Mon, 24 Feb 2025 22:58:40 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-sign-into-sky-store/m-p/4921624#M46513 Alistter 2025-02-24T22:58:40Z